Enrollment extension

Enrollment extension feature allows an already enrolled learner of a course to extend the enrollment duration by a pre-defined number of days or up to a particular date and time as set by the course provider.

If your course enrollment has not expired

  1. Access your course.
  2. On the course menu click menu marked '...' on the extreme right side.
  3. Click 'Extension'.
  4. Select an extension mode (Free or Paid) and follow the screen instructions from there.

If your course enrollment has expired

  1. Go to 'My old courses' from under user icon.
  2. Click your course.
  3. On the course menu click menu marked '...' on the extreme right side.
  4. Click 'Extension'.
  5. Select an extension mode (Free or Paid) and follow the screen instructions from there.

Please note that if your enrollment has expired, then enrollment extension facility, when enabled by the course provider, is available only within a certain number of days of your enrollment expiry.

Free Extension and Paid Extension

  1. If the course allows free extension, then you can avail the same. Free extensions, when available, are available only for limited number of days and can be availed for limited number of times.
  2. If the course allows paid extensions, select the extension required from the screen and proceed to pay. On successful payment, extension will be done automatically. In case of communication failure between gateway and the site, please wait for back-office to take action or raise a customer care query.

Enrollment Extension by Program Manager

If a generalized enrollment extension policy is not set by the course provider, you can still request the Program Manager of the course to extend the enrollment.