Trouble-shooting guide for learners and prospective learners
This section covers common problems faced by non-admin users (learners and prospective learners) and their possible solutions. Admin users - please go to trouble-shooting guide for admin users.
Problems faced by learners and the recommended solutions have been divided into the following sections:
If you are unable to find solution to your problem, then register a customer care query under technical problem category. This can be done only when you are logged in. In case you have difficulty logging in, then send email to firstname.lastname@example.org from your registered email id.