Adjust account balance

This will allow you to adjust the account balance of a user against a learning service registered by the user. Collection agents with either 'Normal' or 'High' authority are permitted to do this activity.

  1. Go to 'Admin' > 'Off-line Payment Collection' > 'Adjust Payment'.
  2. Input Quampus Id of user whose account balance is being adjusted and click 'Proceed'.
  3. Fill up adjustment details and click 'Proceed'.