Collection agent activities

This admin right is with the KP Account Manager by default and can be delegated by the KP Account Manager to any Individual Quampus Id holder.

Collection agents can have 'Normal' authority or 'High' authority. Collection agent with normal authority can register off-line payments, adjust account balance against course fee or register a new off-line payment and adjust it against course fee. Collection agents with 'High' authority can reverse payment entries, generate credit and debit notes and also handle incomplete gateway transactions which could not be registered due to communication failures between the gateway site and Quampus.

Permitted activities for collection agents having either 'Normal' or 'High' authority:

Add a new payment

Adjust account balance

Add and adjust

Permitted activities for collection agents having 'High' authority:

Reverse payment entry

Credit note

Debit note

Handle incomplete gateway transactions